Library . Zendesk . TicketAudits . ListAudits

Lists all the audits made for the specifed ticket.

Input
• Email The email address you use to login to your Zendesk account.
• Password Your Zendesk password.
• Server Your Zendesk domain and subdomain (e.g., temboocare.zendesk.com).
• ID The ID of the ticket you wish to show audits for.
Optional Input
• Page The page number of the results to be returned. Used together with the PerPage parameter to paginate a large set of results.
• PerPage The number of results to return per page. Maximum is 100 and default is 100.
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• Output
  Actuator Trigger Condition

  If{"NextPage":{"type":"integer","description":"The index for the next page of results."},"PreviousPage":{"type":"integer","description":"The index for the previous page of results."},"Response":{"type":"json","description":"The response from Zendesk."},"Success":{"type":"boolean"}}NextPagePreviousPageResponseSuccess then write

  High Low

  to at

  • NextPage The index for the next page of results.
  • PreviousPage The index for the previous page of results.
  • Response The response from Zendesk.
• CHOREO CLASS

  • /*
    TembooTask class placeholder
    */

• iOS HEADER

  • /*
    TembooTask header placeholder
    */

• • Simple
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  Code

  • // Instantiate the Choreo, using a previously instantiated TembooSession object, eg:
    // TembooSession session = new TembooSession("accountName", "myFirstApp", "abc123xxxxxxxxxxxxxx");
    
    ListAudits listAuditsChoreo = new ListAudits(session);
    
    // Get an InputSet object for the choreo
    ListAuditsInputSet listAuditsInputs = listAuditsChoreo.newInputSet();
    
    // Set inputs
    
    // Execute Choreo
    ListAuditsResultSet listAuditsResults = listAuditsChoreo.execute(listAuditsInputs);

• Header File

  • /* 
    A header file containing your Temboo account information will appear here once you've
    configured your device above.
    */

• Proxy Code

  • /*
    Please log in to generate proxy server code for use with the JavaScript SDK.
    */

• Notes

  • This Choreo lists all the audits made for the specifed ticket. The documentation for this Zendesk resource can be found here.

    Here is an example of acceptable inputs:

    Email: {YOUR EMAIL ADDRESS}
    Password: {YOUR ZENDESK PASSWORD}
    Server: {YOUR ZENDESK SERVER}
    ID: 28

    The following is an example of the JSON information returned by this Choreo:

    {
      "previous_page": null,
      "next_page": null,
      "count": 5,
      "audits": [
        {
          "created_at": "2011/09/25 22:35:44 -0700",
          "via": {
            "channel": "web"
          },
          "metadata": {
            "system": {
              "location": "San Francisco, CA, United States",
              "client": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/535.1 (KHTML, like Gecko) Chrome/14.0.835.186 Safari/535.1",
              "ip_address": "76.218.201.212"
            },
            "custom": {
            }
          },
          "id": 2127301143,
          "ticket_id": 666,
          "events": [
            {
              "html_body": "<p>This is a new private comment</p>",
              "public": false,
              "body": "This is a new private comment",
              "id": 2127301148,
              "type": "Comment",
              "attachments": [
              ]
            },
            {
              "via": {
                "channel": "rule",
                "source": {
                  "title": "Assign to first responder",
                  "rel": "trigger",
                  "id": 22472716,
                  "type": "rule"
                }
              },
              "id": 2127301163,
              "value": "open",
              "type": "Change",
              "previous_value": "new",
              "field_name": "status"
            }
          ],
          "author_id": 5246746
        },
        ...
        {
          ...
          "events": [
            ...
          ],
        }
      ]
    }