Temboo’s top-notch customer support team is at your service. Support issues are primarily handled over email, though calls can be scheduled periodically for more complex challenges and for advice on designing and running applications with Temboo.
As developers of tools for other developers and engineers, we understand the importance of customer support and make it an organization-wide responsibility. We pride ourselves on our rapid response times, in-depth answers and proactive outreach to customers in need.
Sign up for a free account, and you’ll get 14 days to try out Kosmos for free. If you don’t have compatible hardware, we can send you an Industrial IoT Starter Kit at no cost to you. You can return it at the end of your trial if you’re not ready to upgrade to a paid Kosmos plan to avoid any charges.
All types of products, processes, and facilities can be connected to Kosmos. This is accomplished with sensors that measure temperature, humidity, voltage, current, pressure, humidity, vibration, moisture, and more, in addition to 4-20 mA sensors and sensor data accessible via Modbus and other industrial protocols.
The Kosmos setup process during the free trial shows the ever-growing list of hardware compatible with Kosmos, and we’re happy to answer any questions about supported devices.
In most cases your subscription will be billed annually on the date that your Temboo account is upgraded to a paid account. You can read more in our billing terms.
Internal Machine Sensing uses an asset’s existing sensors to connect them to Kosmos. Depending on the device or machine, this can include directly accessing this sensor information via existing communication ports (via Modbus for example) or wiring to existing circuits. Get in touch to learn more.
This depends on the particular type of hardware you are using, but in most cases sensor data is uploaded to Kosmos for viewing every ten minutes.
You should use our API Toolkit product instead of Kosmos. You can sign up for it here.
If you’re a registered non-profit entity, please contact us to learn more about special pricing and discounts. If you're using Temboo at an academic institution, see our Education page.